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Putting orders on hold in On-Prem or Single tenant environments is currently not possible without changes.

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If you don't have the MI, or if you just want to see this from the prospective of Event Analytics, this code looks for certain order conditions and puts an order on hold via M3 Automation.

See GITLAB for code samples, too long for answers site.

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Infor KB 2002094

Abstract: New API OIS120MI (Customer Order Stop)

Background: Request for new API OIS120MI (Customer Order Stop)

Resolution: Add standard transactions to new MI program OIS120MI (Customer Order Stop Interface) - 'Customer Order. Stop' (OIS120)

Standard transactions in OIS120MI:

  • UpdCOStop - Update customer stop
  • GetCOStopInfo - Get customer stop information
  • LstCOStopInfoByORNO - List customer stop information by order number
  • LstCOStopInfoByCUOR - List customer stop information by customer order number
  • LstCOStopInfoByPYNO - List customer stop information by payer
Classification :              M3 Applications
JT-Number/Reference Number :  NCR 10094
Severity :                    3 - Medium
Status :                      Complete
Last Updated :                04 Jul 2018
Service Pack :                M3CEPack201807021400

The OIS120MI function is already available in version 15.1.4. You will need to install the following JT's:

JT-1183887 JT-1189847

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